Are your products suitable for sensitive skin?
L.O. skincare is made with 100% all natural ingredients. Most of what we use is generally safe on all skin types, given that you aren’t allergic to any of our ingredients. We have had individuals with sensitive skin use L.O. skincare without any adverse side effects. With all skin types, being gentle whenever exfoliating with face scrubs is key. Rule of thumb whenever introducing your skin to a new product, first do a skin patch test before using.
What is your return policy?
Due to the nature of our all natural products and for safety and hygiene reasons, we do not take returns.
We value our customers immensely and are here to serve you. We want you to love our products and to have a happy experience buying from us. With that said, if for any reason, you aren't happy with your item(s), please contact us so that we may have the chance to remedy the situation.
****Every ingredient in all of our products is listed on our website. If you have any sensitivities or allergies to anything listed, do not try the product or do a skin patch test first. If irritation occurs, immediately discontinue use and or seek medical attention.
Do you ship internationally?
At this time, we do not ship outside of the US.
What are the payment options?
We accept all major credit card/debit card payments and paypal.
Do your products help with an uneven skin tone?
Laneay’s Organics uses oils and powders that specifically aid in reducing hyperpigmentation/uneven skin tone and scarring over time, when used on a regular/consistent basis.
What do you mean by repurposed coffee grounds?
The coffee grounds used in our Refreshing coffee face scrub are repurposed-meaning that the coffee grounds have been brewed, dried out and repurposed into a face scrub. The coffee grounds even after brewed still have a significant amount of caffeine in them making them very potent with antioxidants. Using repurposed coffee grounds ties into Laneay’s Organics zero waste mission.
What kind of face scrubs do you have?
Laneay’s Organics face scrubs are physical exfoliants, meaning they have texture to them to physically remove dead skin and unclog pores while still being gentle enough for the face due to the fineness of their texture.
Are your face scrubs safe on inflamed or cystic acne?
Physical exfoliants may further inflame or irritate inflammatory or cystic acne due to the friction of rubbing/scrubbing. Our scrubs are gentle but if you have never used a physical scrub and have the above mentioned acne, these may not be the best form of exfoliation for your face.
Do any of your skincare products help with acne?
All of our skincare is made with the very ingredients that have acne reduction/healing properties in them. Regular exfoliation on acne prone skin helps reduce breakouts because it is preventing the pores from being clogged with oils, puss and dead skin.
ACV(apple cider vinegar), Honey (we only use Raw New Zealand Manuka honey), Turmeric, Witch Hazel, aloe vera, tea tree oil...all aid in the healing and reducing of acne. These raw, organic/natural ingredients are used in several of our products. We highly recommend our Pulsating Turmeric Clay mask and Aloe witch hazel toner as additions to your skincare routine if you suffer from acne and or acne breakouts.